Consulting
When it comes to our cafe/roastery consulting and operations services, we're about doing things deliberately and thoroughly, fostering success through collaborative teamwork. We take away the fluff and get to the heart of what makes a cafe truly great. We believe in the power of intention, the courage to innovate, and the genuine support that builds a strong team so you can have excellent service and a sustainable operation. Our goal is to create a system that is resilient and can support itself.
Operations Management
We thoughtfully design and refine your cafe or bar layout alongside the systems that support it, creating operations that feel seamless, authentic, and welcoming. Our approach connects physical flow, equipment placement, and day-to-day processes to reduce friction, support staff, and maintain consistency during daily service and peak volume.
Staff and Management Training
Your team is your greatest asset. We believe good training starts with care, clarity, and realistic expectations. We support both staff and managers through structured training that covers onboarding, barista skills, leadership fundamentals, and coffee education, helping teams work with intention, alignment, and day-to-day reliability.
Inventory and Supply Chain Management
We'll assist you in streamlining inventory management, utilizing demand forecasting, and implementing automations for a smoother daily operation. Our emphasis on supply chain resilience equips you with strategies to mitigate risks and maintain operational continuity.
Customer Experience and Service
Genuine and consistent service is a marker of excellence in any successful cafe. We collaborate with you to craft an experience that is not only genuine but also inclusive, building a culture of continuous improvement that strengthens community connections.
Financial Management and Reporting
We demystify your financial landscape, providing clear and actionable insights to drive growth and resilience. Our focus on financial planning, cost control, and optimization empowers you to make strategic decisions with confidence.
